Responsible Gaming

Our commitment to safe and responsible gaming at qk44

qk44 believes entertainment should always be controlled and enjoyable. Our responsible gaming policy keeps you protected — for players aged 21 and above.

Our Position

Why responsible gaming matters

Online gaming is an entertaining experience — but when it goes out of control, it can have a negative impact on personal and family life. qk44 always wants our players to enjoy themselves in a safe environment, free from pressure or addiction. That is why we provide various protective tools and information for players in Bangladesh.

Responsible gaming does not just mean playing less — it means playing with awareness. Set your budget, stick to time limits, and take a break whenever gaming no longer feels enjoyable.

Important Warning: qk44 is for users aged 21 and above only. Minors opening an account is strictly prohibited. If you know someone who is a minor, contact us to block their access.
Gaming is entertainment, not a source of income. Never bet with borrowed money. Never bet more than you can afford to lose.
Protective Features

Our responsible gaming tools

qk44 is committed to keeping your gaming experience safe.

Set Deposit Limits

You can set daily, weekly, or monthly deposit limits. If you reach this limit, the system will automatically block further deposits. Lowering a limit takes effect immediately; increasing a limit takes effect after 24 hours.

Time-Out

You can take a time-out of 1 day to 6 weeks at any time. During this period, logging in to your account or placing bets will be completely disabled. Once the time-out ends, your account will be reactivated automatically.

Self-Exclusion

If you feel gaming is getting out of control, you can permanently exclude yourself for a period of 6 months to 5 years. If you attempt to open a new account during self-exclusion, we will close it.

Gaming History Review

You can view your full betting history, deposit and withdrawal records, and gaming time at any moment. Analyse your own data to make informed decisions.

Account Security

Our SSL encryption keeps your personal and financial information secure. Only use your own account and never share your password with anyone.

24/7 Support

Our live chat support is always ready to talk about gaming concerns — in Bengali, any time of the day or night. You are not alone.

Check Yourself

Do you have a gaming problem?

Read the questions below. If your answer is "Yes" to three or more, consider seeking help.

  • Are you spending more time or money on gaming than you planned?
  • Are you betting again to recover money you have lost?
  • Is gaming causing problems with family, friends, or work?
  • Do you feel restless or irritable when you are not gaming?
  • Have you repeatedly tried to stop gaming but failed?
  • Are you using money meant for daily expenses on gaming, or borrowing to play?
  • Are you lying to family or close ones about your gaming?
If your answer is "Yes": Please take a break from gaming and contact us via live chat. Your information will be kept completely private.
Detailed Protective Tools

How to use our protective tools

Deposit Limit

Set a Deposit Limit

Set a deposit limit at any time from your account settings. Once you set a maximum daily deposit amount, you will not be able to deposit beyond it. This is the most effective way to protect yourself from overspending. Our support team processes limit change requests within 24 hours.

Time-Out

Activate a Time-Out

1 day, 1 week, 2 weeks, or 6 weeks — take a time-out for any period you choose. During a time-out, no deposits, withdrawals, or bets will be possible on your account. When the time-out ends automatically, you will become active again.

Self-Exclusion

Long-Term Self-Exclusion

If gaming addiction has become a serious problem, self-exclusion is the strongest protection available. Choose a period from 6 months to 5 years. During this time your account will be fully locked and you will not receive any promotional messages. Contact support to activate self-exclusion.

Account Closure

Permanent Account Closure

If you want to leave qk44 entirely, you can request permanent account closure. Before the account is closed, you will be given the opportunity to withdraw your remaining balance. Our support team will assist you through the entire process.

Core Principles

The key rules of responsible gaming

Set a budget

Before you start gaming, decide how much money you are willing to spend. Stop when you reach that limit.

Set a time limit

Decide in advance how long you will play each day. Set an alarm and stop on time.

No emotional betting

Do not make impulsive decisions after a loss or a win. Game with a clear head.

Take regular breaks

Instead of playing for long stretches at a time, take breaks in between. Spend time with family and friends.

Only your own money

Never bet with borrowed money or money set aside for essential expenses.

See it as entertainment

Gaming is not a way to earn money. It is entertainment — keep that mindset.

Minor Protection

Keeping minors safe

qk44 strictly enforces an age limit of 21 and above. Age is verified at account registration and additional proof may be requested in any case that raises doubt. However, if there are children or teenagers in your home, keep your device and account secured from them.

Password Management

Keep your account password strong and do not share it with anyone, especially keep it out of reach of children.

Device Lock

Always log out after use. Keep a lock screen on your smartphone or computer.

Browsing History

Clear your browsing history on shared devices and do not save auto-fill information.

Age Verification

We verify age at account registration. Opening an account with false information is prohibited.

Support

Need help? We are always here

If you or someone you know is struggling with a gaming problem, contact us right away.

Get direct support

Live Chat: available 24/7 in Bengali

[email protected]

24 hours a day, 7 days a week (BST)

Our Commitment Whenever you contact us about a gaming problem, we will assist you with complete confidentiality. We will listen without judgment and do our best to find the right solution for you.
Common Questions

Q&A on responsible gaming

To activate self-exclusion, contact our 24/7 live chat support or email us at [email protected]. Let us know how long you want the exclusion to last — you can choose a period from 6 months up to 5 years. Our team will process your request as quickly as possible.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this policy protects you from impulsive decisions.

No. Once a time-out is activated, it cannot be cancelled before the set period ends. This is intentionally designed so that you can take a genuine break.

Start by having an open conversation with them and listen without judgment. If they agree, contact qk44's support team — we can help with the self-exclusion or account closure process. Remember, seeking help takes courage.

Absolutely not. qk44 is for users aged 21 and above only. Age is verified at registration, and any suspicious account is investigated and closed if necessary.

Yes, completely. When you contact us about a gaming problem, your personal information and conversation will be kept entirely private. Our goal is to help you — not to judge you.

Play safely,
enjoy with pleasure

Every game at qk44 is for entertainment. Enjoy our casino, slots, or cricket betting — all responsibly.